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Policies

Privacy Policy

You are advised to please read the Privacy Policy carefully. This Privacy Policy provides succinctly the manner your data is collected and used by The Hade. By accessing the services provided by The Hade you agree to the collection and use of your data by The Hade in the manner provided in this Privacy Policy.

  • We may collect the following personally identifiable information about you: * Name including first and last name. * Alternate email address. * Mobile phone number and contact details. * ZIP/Postal code and * Opinions of features on our websites. * Other information as per our registration process. We may also collect the following information: * About the pages you visit/access. * The links you click on our site. * The number of times you access the page. * The number of times you have shopped on our web site.
  • We use your personal information to: * Help us provide personalized features * Tailor our sites to your interest * To get in touch with you when necessary * To provide the services requested by you * To preserve social history as governed by existing law or policy.
  • Our advertisers may collect anonymous traffic information from their own assigned cookies to your browser. We will collect anonymous traffic information from you when you visit our site. We will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey, or contest or any combination thereof. With whom will your information be shared? We will not use your financial information for any purpose other than to complete a transaction with you. We do not rent, sell or share your personal information and we will not disclose any of your personally identifiable information to third parties unless: * we have your permission * to provide products or services you’ve requested * to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of The Hade terms of use or to defend against legal claims * Special circumstances such as compliance with subpoenas, court orders, requests/order, notices from legal authorities or law enforcement agencies requiring such disclosure We share your information with advertisers on an aggregate basis only. What choices are available to you regarding collection, use and distribution of your information? You may change your interests at any time and may opt-in or opt-out of any marketing / promotional / newsletters mailings. The Hade reserves the right to send you certain service related communication, considered to be a part of your The Hade account without offering you the facility to opt-out. You may update your information and change your account settings at any time.
  • We reserve the right to change or update this policy at any time by placing a prominent notice on our site. Such changes shall be effective immediately upon posting to this site.
  • The site contains links to other web sites. We are not responsible for the privacy practices of such web sites which we do not own, manage or control.

Exchange, Return & Refund Policy

Exchange

All products once dispatched will be considered as final sale and will not be considered for exchange unless the products are damaged during transit or has any quality issues.

Return

Returns will be accepted only on the case of quality issues after examination by The Hade. 

Refund

An item is eligible for refund if it is damaged when delivered and only when the product is not opened or used.  Please submit an unboxing video for any such concerns. No actions will be taken without unboxing video.
For any queries feel free to reach at care@thehadenaturals.com

Pricing Policy

Prices of the products are listed in Indian currency. Prices are subject for change without advance notice.

Shipping Policy

As our products are made upon order we do take processing time of 5-7 business days to ship the products. We do not count the day the order is made. Shipping period is counted from the next business day of order made. We charge INR 100 as shipping cost for all regions across India.

The Hade is not responsible for any damage or leakage of products after delivery.